Common terms

Some common lingo and jargon within Hotpot

Like most tools, Hotpot has its own lingo and terms. Here are a few to help you get started!

• A moment is a control-plane, human-scale event during your time on call. They have types such as an alert, page, incident or near-miss. The names comes from "Oops, we had a moment there!"

• A moment group is a collection of moments with a common theme used to organize and track moments over time.

• A stint is your time spent on call—your week on call! Some tools or teams may call this a shift.

• A schedule is your on-call setup for a group of people.

• Triage is the act of periodically evaluating moments for their usefulness and themes.