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2025-02-25 Triage and moment improvements

· 3 min read

Group your moments right from the start! Now you can specify or create groups at moment creation time. We've also improved scheduling to better explain why someone got picked for on-call duty.

2025-02-19 Adjustable stint types

· 2 min read

Now you can customize your on-call schedules with different stint types, supporting one-day shifts, weekend/weekday splits, and more for teams with aggressive SLAs.

2025-02-06 Shadow your schedules

· 2 min read

Training new team members is easier than ever with Hotpot's new shadowing feature. Temporarily add observers as shadows to any schedule without the hassle of cobbling together workarounds.

2025-01-27 Assignment summaries

· 2 min read

Ever wonder why that person's on-call this week? Now you can click the "Why?" button to find out. Plus, we've added Linear integration so you can create issues directly from Hotpot moments.

2025-01-15 Page multiple folks

· One min read

Paging just got a lot more social! Now you can page multiple people or teams from Slack, and PagerDuty incidents keep their priority when they come to Hotpot.

2025-01-13 Multistage and Urgency workflows

· 2 min read

The on-call cavalry has arrived! Hotpot now supports multistage schedules with secondaries, tertiaries, and beyond, so you can build the perfect escalation path for your team. Plus, our new urgency workflows let you decide exactly how alerts reach you.