Customize schedules

The Smart Scheduler generates sane, reliable on-call coverage that maximizes team health. But Hotpot supports more advanced schedule configuration using multistage schedules, backstops, and more.

📄️ Create multistage schedules

Use stages to create hierarchy in schedules.

📄️ Set urgency

Customize notification behavior by urgency.

📄️ Establish a backstop

Define a schedule's emergency contact.

📄️ Manage availability

Track a user's ability to participate in a schedule.

📄️ Shadow on-call

Shadow a schedule or stage.