2024-10-11 Scheduler clarity and API work
Details of Hotpot release for 2024-10-11
⚙️ API fixes and updates
Our API documentation has been updated to cover questions we've received, and we've shipped a few bug fixes to make things more resilient.
Calls to moment creation are now more resilient.
We've improved some diagnostics to help debug when things go awry.
Immediate expiration of API keys now works correctly.
🗓️ Scheduler improvements
Hotpot's innovative scheduler is rad, and we continue to find interesting use cases and tuning opportunities. We will keep some exciting under-the-hood work for an upcoming major feature to ourselves, but we can discuss these!
If there is a gap in the schedule, the scheduler will now fill that gap instead of only considering the furthest out stint.
Unavailability that spans an entire month is no longer shy; it shows up when viewing the spanned month.
We are shuffling the set people now before picking who will be on-call. This fixes some narrow cases where the scheduler seemed to pick people consecutively but was just insufficiently randomized.
We updated our documentation to help understand the benefits and outcomes of the scheduler.
Updated the helper text when entering unavailability to be less clever.
🩺 Stint problem clarity
A stint with missing assignments will not occur until someone completes the assignment. To make this clearer, we now render the assignments in gray.
If an unresolved stint is never fixed, Hotpot will place the schedule's backstop on-call as an emergency adjustment. We now plead to you to fix this in the UI a week before it happens, just in case!
🕵️♀️ Triaging moments
Categorizing moments during triage is powerful, and we're getting lots of amazing feedback as customer leverage moment groups for their internal needs. We're doing a lot of work here, stay tuned!
Additionally, we've relaxed the restrictions on moving moments between stints. Sometimes, moving a moment into the previous or next stint makes sense. This is now possible!
Lastly, the icon and color of a group is now consistent between single and batch operations.
💼 Other changes
General: Coverage-related messages no longer cause issues when shown in the message listing.
Settings: Errors during password changes now correctly remember where they live in navigation.
UI: Some icons changed. We won't tell you which ones, though. See if you can find them!
UI: We found and eliminated more typos and grammar problems.
UI: Hey, it's nearly Halloween. Dark mode has more fixes! 👻
UI: The Prometheus integration now has a proper icon, and we fixed some weirdness in its docs. Yay!
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